Aaron Tian

2019’s Most Innovative, Problem-Solving Softwares for HR.

It’s a new year, which means recruiters and HR firms everywhere are now launching into the annual January hiring rush. So as you plan out your budget, be sure to pay special attention to all of the innovative tools and HR softwares that are pushing the boundaries in 2019.

Read on below about some of the most common HR and recruitment problems and the tools that can help you easily fix them below:

Got unorganized, inefficient talent pipelines?

Then you may be in the market for a new ATS (Applicant Tracking System) or CRM (Customer Relationship Management). These tools help you organize and manage all of your different open roles and their respective job-seekers across your organization. ATS’s and CRMs are some of the most common tools you’ll find in HR departments around the globe, so the sheer number of options can be daunting.

One tried and true provider is Zoho Recruit, who provide everything you need from custom careers sites to email and social integration, resume parsing, automated scheduling, analytics, candidate-tracking and more. First introduced in 2005, Zoho’s CRM option has received consistently high marks across hundreds of independent reviews and software review sites.

Other reliable options include Greenhouse, who are much newer to the space but equally powerful, and Bullhorn, who offer a huge range of features but with slightly less favorable reviews (depending on who you ask). Your specific choice will largely depend on your price range and specific needs, but any of these options will serve all your needs wonderfully.

Need help writing stronger job descriptions and communications?
Job description for HR softwaresWriting job posts and recruiter emails isn’t just a pain. The type of language you use plays a huge factor in the quality and amount of candidates that you attract.

That’s why AI-powered writing tools like Textio can be immensely helpful. They study the language in your hiring materials, compare with their database and suggest changes to attain more high quality candidates. The software also detects and prevents bias-inducing language to promote a more diverse recruitment process.

For 1-on-1 communications, chatbots like Ari by TextRecruit or Mya can be a massive time-saver. They use natural language processing to engage your candidates and employees in real conversations, answer their questions, get basic information from them and much more. Ari is particularly cool because they allow you to add candidates from your ATS, over live-chat or even via text messages.

Want a more in-depth screening process?

There are so many unique and innovative ways to pre-screen candidates besides the resume these days. Companies like HackerRank and pymetrics use interactive tests to judge people’s capabilities. In the case of pymetrics, candidates are asked to play fun games and challenges which test their neuroplasticity. They then use AI to analyze the results, compare them to their current employees and see which applicants show the best potential fit.

Showcaser is another startup showing off a fun approach: Video. The recruitment platform allows hirers and candidates to securely record and share videos of themselves, replacing static resumes with something more engaging. They also provide easy tips and suggestions, so you can make a strong first impression.

Want to understand your company’s hiring practices more deeply?

hr softwares that understand people and analytics

Finding the right people for the right jobs is one of the toughest parts of recruiting, but customizable AI tools are promising to completely revamp the the process in 2019. Vendors like IBM and our team at untapt are using AI to understand hiring like never before. And while it may seem self-serving to mention our own product, rigorous testing from Fortune 500 companies and international firms have shown why it deserves its spot on this list.

Though it’s still quite young, IBM’s new Watson Recruitment program is said to be able to identify “instances of bias associated with education, race, gender, age, or previous employer by analyzing the historical hiring data of the organization and underscoring potential unconscious biases.” Our own Deep Learning program untapt intelligence uses raw data in a similar fashion to understand your recruiters’ best hiring decisions, matching applicants with roles that best fit their skills and interests. This helps significantly cut down on time and cost per hire, promotes a more diverse candidate pool and increases internal mobility for existing employees.

Customizable AI is allowing companies to gain incredible insight into their hiring. With tens, hundreds or even thousands of recruiters to manage, ingesting such large amounts of raw hiring data was largely infeasible until now. Most amazingly, early tests show that our Deep Learning AI has the capability to make decisions as accurately as a real human expert, but at scale.


As we begin another new year, the energy surrounding new HR technologies and automation continues to mount. The way we understand careers and professional potential may very well be completely transformed before the end of 2020. If you’re team is looking to lead this charge and create a happier, more empowered workforce, please reach out to us at info@untapt.com or request a demo on our site for more information on the latest HR trends and technology.

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